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  • Events
27 August 2025
09:00
-
12:00

Data Roundtable on making your data AI-ready for better Customer Experience

  • AI is everywhere, but is your data good enough to fuel it?

  • How can you prepare your organisation’s data for AI-driven customer experiences?

  • What processes, roles, and architecture are needed to make your data truly AI-ready?

With the hype around AI continuing to grow, many organisations are eager to experiment with agents, personalisation engines, and predictive tools. But here’s the catch: AI is only as good as the data you feed it.

Creating powerful, customer-centric AI applications requires clean, connected, well-structured data and the right internal processes to support it.

Presenter in red dress points to whiteboard during a professional meeting with attentive audience.

How can you make your data and your organisation AI-ready?

Sign up to join us for our next Data Roundtable, where we’ll explore what it really means to prepare your data for impactful, responsible use of AI in customer experience.

Throughout the event, you'll engage in open discussions over breakfast and lunch on topics including:

  • What does “AI-ready data” actually mean in a CX context?

  • How to design a data architecture that supports scalable AI use cases.

  • What data sources are most useful for AI-driven customer experiences?

  • What processes help collect, clean, and structure data effectively for AI?

  • What roles and skills are needed—and who takes ownership?

  • Real-world insights from organisations already taking steps towards AI readiness.

We'll also be joined by Wobby to show how good quality data augments the output generated by Agents or LLM's. For AI agents designed to take action, poor data can lead to flawed reasoning, incorrect decisions, and a failure to complete tasks effectively. Ultimately, high-quality, clean, and representative data is essential for producing reliable, accurate, and useful results from any AI system.

Why this matters: Many organisations want to "do something with AI," but overlook the data foundations needed for success. Making your data AI-ready isn’t just a tech project - it’s a strategic shift that empowers your teams and delivers real business impact.

Why should you attend?

  • If you’re experimenting with AI but feel your data isn’t ready.

  • If your organisation struggles with data quality, fragmentation, or governance.

  • If you want to learn how to build a foundation that supports meaningful, scalable AI.

A Customer Data Roundtable is not a lecture, it’s an interactive learning and inspiration sessions hosted at the MultiMinds office.

Each session focuses on a specific topic and brings together digital marketing professionals from different companies. The ideal opportunity to exchange ideas with peers, hear practical experiences, and discover actionable solutions.

Seats for this event are limited to ensure focused, high-value discussions. Don’t miss your chance to be part of this exclusive session!

Practical information & registration

Free, but if you cancel less than 24 hours in advance or do not show up without prior notice, we ask you to make a €100 donation to UNICEF Belgium.
see no-show policy below

Wednesday, 27 August 2025
09:00
-
12:00
Breakfast & Lunch included before and after the roundtable
MultiMinds Office
map location of the multiminds office Hertshage 10, 9300 Aalst, Belgium

By GPS
We recommend setting your coordinates to the corner of Hertshage and Zegepraalstraat. You can leave your car in the parking area across the street or in one of the surrounding streets.

By train
Our offices are only a 5 min. walk from the train station in Aalst. Plan your journey using the Belgian Rail Route planner.

No-show policy: commitment to participation & charity

Participation in the roundtable is free, but since this is an interactive session with limited seats, we expect every registered participant to attend.

To ensure commitment, we ask each participant to agree to the following upon registration:

If you cancel less than 24 hours in advance or do not show up without prior notice, we ask you to make a €100 donation to UNICEF Belgium.

This approach helps us bring together a dedicated and engaged group of participants while supporting a meaningful cause.

How does it work?
By registering, you confirm your agreement to this condition. If you do not attend without timely cancellation, you will receive a reminder with the donation details for UNICEF Belgium.

Unlock the full potential of your data

Step up your data analytics game and start generating value with MultiMinds. We are here for you. If you need help to create better customer experiences by harnessing the power of data, just let us know.

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